See every deal at a glance
Your chats become cards on a visual pipeline.
Official WhatsApp Business PlatformWhatsApp · Instagram · Messenger
Your AI answers every chat. Your team just closes.
ChatSales is the CRM for selling on WhatsApp. An AI assistant replies 24/7 using what it knows about your business, keeps your pipeline current and hands the customer to the right rep.
WhatsApp Business APIInstagram DirectFacebook MessengerWeb chat widget
Your whole sales cycle
From “hi” to paid, in one place
Pick the job you need done today.
Shared inbox
Every channel in one list. Filter by unread or unassigned so nobody is left waiting.
Flows and auto-replies
Welcome messages, after-hours replies and keyword triggers. Start from a template or describe the flow to Copilot.
Sales pipelines
Drag each conversation between stages. Every column totals its value, so your forecast stays current.
Live analytics
New leads, deals won and revenue against the previous period, at a glance.
Product screenshots show the Spanish interface.
ChatSales AI
Your AI never sleeps. Your reps can.
Train it on your website and documents. It replies instantly, keeps your CRM up to date and flags when a customer is ready to buy.
- 24/7 repliesAnswers in seconds, including nights and weekends.
- Grounded in your infoReplies with what it knows about your business: prices, shipping, hours.
- Hands-free CRMUpdates contact details and pipeline stages without manual entry.
- Smart assignmentRoutes each conversation to the right rep at the right moment.
Handle hundreds of chats at once
AI covers first contact and your team steps in when needed.
Personal broadcasts
Send approved templates to a segment, with each customer's name, and track reads and replies.
How it works
Start selling on chat in three steps
- 1Connect your channelsLink WhatsApp, Instagram and Messenger in minutes.
- 2Switch on your AIGive it your business info and decide when it hands the chat to a person.
- 3Your team closesReps reply, follow up and move each deal to won.
Pricing
Plans that grow with your pipeline
Every plan includes the shared inbox, pipelines, automations and AI. What changes is channels, seats and active chats.
Starter
For a small team getting organised.
Start free
- 3 channels, any mix
- 5 seats
- 5,000 active chats
- Pipelines & automations
Growth
For teams running campaigns every week.
Start free
- 4 channels, any mix
- 6 seats
- 20,000 active chats
- Broadcasts & segments
- AI assistant
Scale
For high-volume sales operations.
Start free
- 5 channels, any mix
- 10 seats
- 50,000 active chats
- Advanced analytics
- Priority onboarding
FAQ
What people ask before they start
What is ChatSales?
ChatSales is a CRM for selling on WhatsApp, Instagram and Facebook Messenger. It brings a shared team inbox, sales pipelines, automations, broadcasts and an AI assistant into one platform.
Does ChatSales use the official WhatsApp API?
Yes. You can connect your number through WhatsApp Business Platform, Meta's official API, to send approved templates and serve many customers with several agents at once.
Can I keep using the WhatsApp Business app on my phone?
Yes. With coexistence you connect your WhatsApp Business number to ChatSales and keep using the app on your phone with the same number.
What does the ChatSales AI assistant do?
It replies 24/7 using your business information (your website and documents), updates CRM data automatically and assigns each conversation to the right rep. Your team can take over the chat at any time.
How much does Meta charge for WhatsApp messages?
Meta charges for each delivered template message based on its category (marketing, utility or authentication) and the customer's country. Replying to a customer inside the 24-hour customer service window carries no Meta charge.
Can I send bulk WhatsApp messages?
Yes. With Broadcasts you send Meta-approved templates to a segment of contacts, personalised with each customer's details, and see who received, read and replied.
How many channels and seats does each plan include?
Starter includes 3 channels and 5 seats, Growth 4 channels and 6 seats, and Scale 5 channels and 10 seats. Channels can be any mix of WhatsApp, Instagram and Messenger.
Can I import my existing contacts?
Yes. You can import contacts from a CSV file and organise them with tags and pipeline stages.
Which languages is ChatSales available in?
The platform is available in Spanish, English and Portuguese.
Start selling on chat today
Connect your first channel in minutes and let your AI answer the next message.